Why does a Hikvision entrance camera reject my allowlist spreadsheet?

Answered by ANPR AI·Sourced

Short answer

Use the template exported by that camera.

Explanation

The entrance-camera manual describes a native import template; a generic CSV is not automatically equivalent.

Things to check

  • File type
  • Column names
  • Camera model and firmware
  • Plate formatting

What to do

Download the template, preserve its structure, add a small test list, and verify import results before loading the full list.

Source

Hikvision Intelligent Entrance ANPR Camera user manual

Scope and version

V5.0.4; 6 November 2023

ANPR Edge

Skip the dedicated ANPR camera. Read plates from the cameras you already have.

ANPR Edge is plate-recognition software that runs on a PC at your site and works with ordinary IP cameras, so plate reads no longer depend on one vendor's camera, NVR or firmware.

  • Works with standard IP cameras over RTSP
  • One license per location covers every camera
  • Runs on a Windows PC or Mac you own

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