ANPR ANPR.software

Privacy Policy

Last updated: January 2025

1. Introduction

ANPR.software is a service operated by Bootstrapped Ventures LLC, a company registered in the Sharjah Media City (Shams) Free Zone, United Arab Emirates ("we", "our", or "us"). We are committed to protecting your privacy in accordance with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection and other applicable UAE laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our license plate recognition API service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Name and email address
  • Company name (if provided)
  • Password (encrypted)
  • Billing information (for paid plans)

2.2 API Usage Data

When you use our API, we collect:

  • API request metadata (timestamps, endpoints accessed)
  • Request/response sizes
  • Error logs and diagnostics
  • IP addresses for security purposes

2.3 Image Data

Important: We process images submitted to our API in real-time and do not store the images or extracted license plate data unless you explicitly enable logging in your account settings. By default, all image data is processed in memory and immediately discarded after returning the API response.

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our API service
  • Process your payments and manage your account
  • Send you service-related communications
  • Monitor and analyze usage patterns to improve our service
  • Detect, prevent, and address technical issues and abuse
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your information with:

  • Service providers: Cloud hosting, payment processing, and analytics services
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures in compliance with UAE data protection regulations including:

  • TLS encryption for all API communications
  • Encrypted storage of sensitive data
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms

6. Data Retention

We retain your account information for as long as your account is active. API usage logs are retained for 90 days. You can request deletion of your account and associated data at any time.

7. Your Rights

Under UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion or destruction of your data
  • Request restriction of processing
  • Object to processing of your personal data
  • Withdraw consent at any time
  • Lodge a complaint with the UAE Data Office

To exercise these rights, contact us at [email protected] or via WhatsApp at +971 55 710 3883.

8. International Transfers

Our servers are located in the UAE. If you access our service from outside the UAE, your data may be transferred internationally. We use standard contractual clauses and other safeguards to protect international data transfers.

9. Cookies

We use essential cookies to maintain your session and preferences. We also use analytics cookies to understand how our website is used. You can control cookie settings in your browser.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or by posting a notice on our website.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the United Arab Emirates, including UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Sharjah, UAE.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: