Why are UniFi AI Key results missing during very busy periods?

Answered by ANPR AI·Sourced

Short answer

Its event queue can reach capacity.

Explanation

The FAQ documents a queue limit and discarded excess events.

Things to check

  • Queue saturation
  • Incoming event rate
  • Processing workload

What to do

Reduce unnecessary detection traffic and size the processing capacity for peak load.

Source

Ubiquiti: AI Key setup and FAQs

Scope and version

Live AI Key guide; checked 3 October 2026

ANPR Edge

Skip the dedicated ANPR camera. Read plates from the cameras you already have.

ANPR Edge is plate-recognition software that runs on a PC at your site and works with ordinary IP cameras, so plate reads no longer depend on one vendor's camera, NVR or firmware.

  • Works with standard IP cameras over RTSP
  • One license per location covers every camera
  • Runs on a Windows PC or Mac you own

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