Why does replacing a legacy Patroller hotlist file with new content fail to refresh the list?

Answered by ANPR AI·Sourced

Short answer

Check the incoming file’s modification timestamp.

Explanation

The cited legacy troubleshooting includes file-date issues affecting automatic updates.

Things to check

  • Old and new timestamps
  • Source path
  • Update status

What to do

Provide the correctly updated source file and verify that Patroller loads the new contents.

Source

Genetec: Hotlist or permit list does not update automatically

Scope and version

Patroller Standalone 6.6; 1 February 2021

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