Why did queued SharpV HTTP reads disappear when I disabled offline retention?

Answered by ANPR AI·Sourced

Short answer

That setting can delete retained reads.

Explanation

The SharpV 14.5 HTTP extension guide explicitly describes deletion when offline retention is unchecked.

Things to check

  • Retention setting
  • Outage period
  • Receiver availability

What to do

Restore connectivity and drain retained data before changing the setting when those records are needed.

Source

Genetec: Configure HTTP/HTTPS extension

Scope and version

SharpOS 14.5; 1 December 2025

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