Why did an old XProtect LPR component stop writing logs after a Log Server upgrade?

Answered by ANPR AI·Sourced

Short answer

A historical authentication change can block older components.

Explanation

The 2018 R3 Log Server changed compatibility with 2018 R2 and earlier LPR components.

Things to check

  • Component releases
  • Server Logs options

What to do

Use the documented compatibility setting only for that legacy combination, or align component versions. Do not apply this historical workaround to unrelated current failures.

Source

Milestone: Managing server logs

Scope and version

Latest guide; historical 2018 R2/R3 compatibility note

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